This course is the only one of its kind in the appraisal or insurance industry. It was developed by Robert James while working in the USAA Insurance Gem Lab, the fourth largest insurer in the United States. Mr. James was senior gemologist and this course is based on actual insurance claims history.
Successful completion of this course will allow the student to obtain specific skills in the evaluation of damaged jewelry coverage and claims. The specific knowledge will be as follows:
Understanding of jewelry and gemological terms and definitions.
Identification of coverage issues related to damaged jewelry.
Skill in viewing photographs of damaged jewelry and evaluating the cause based on evidence included in the photograph.
Ability to identify and discern actual damage events from:
Wear and tear
Failure to maintain
The student will be able to verify the types of damage, cause of damage, and the requirements necessary to repair or replace the jewelry item based on the condition, source, value, and design.
Lastly, the student will have the knowledge to get the best return on salvage of the jewelry items. This will include the disposal of broken diamonds and gemstones, scrap gold, damaged watches, and other items of salvage that will occur when adjusting damaged jewelry items.
Certificate of Completion: Yes
This course was originally certified by the Texas Department of Insurance as: Evaluating Damaged Jewelry for Continuing Education for General Lines. It is only available to RGA, RG, and RGA for professional students.