Certified Gemstone Dealer
Welcome to the ISG Certified Gemstone Dealer Program. This program aims to educate you professionally in becoming a successful gemstone dealer. This program has twenty (20) lessons and video lectures that will take you through every stage of establishing a successful gemstone business. It is intended for anyone wishing to join the gemstone industry or those already in the industry wishing to branch out into gemstone dealing. If you have ever wanted to get into the gemstone business on any level, this is the program designed for you.
The ISG Certified Gemstone Dealer Program’s total tuition is $295.00.
Top industry professionals with decades of experience in the international gemstone markets have developed this program. We cover all aspects of establishing a successful gemstone business, whether you want to specialize in diamonds, colored gemstones, pearls, or all.
Most importantly, by providing this education through distance education, we can provide this knowledge and certification to you at the world’s lowest tuition cost.
Earn your ISG Certified Gem Dealer certificate and Badge by completing this fun and rewarding learning experience. You will print your Certificate and download your Badge from your Profile upon completion.
No Monthly or Annual Dues! Your course registration gives you unlimited access to all updates, expansions, and reference materials of the ISG Certified Gemstone Dealer course program without the need for monthly dues.
Once you complete your ISG Certified Gemstone Dealer Final Exam, you will be added to our ISG Certified Gemstone Dealer Registry on the Global Claims Associates site. This registry of qualified gemstone dealers will allow your customers to confirm your standing as a Certified Gemstone Dealer and provide you with independent support and confirmation of your professional standing. Click the Registry icon on the left to visit the Registry.
Who Can Become a Certified Gemstone Dealer?
Everyone is welcome to join us. No prerequisites are required. No experience is required—only your desire to become a Certified Gemstone Dealer. From hobbyist to professional, this is the place for you.
Whether you are seeking to start your career as an international gemstone wholesaler, a retail jeweler or gemstone dealer, or perhaps a jewelry designer who deals directly with the world gemstone markets, we offer you the education portal into your new career. Even if you would like to deal in gemstones as a fun hobby, our program is just the ticket to a rewarding experience.
Our courses are easy to read and follow and provide a foundation-level education in establishing and operating a gemstone business that will become a portal into more advanced learning.
How Does the Course Work?
All ISG courses are self-paced study. Start when you are ready. Study when you have time and progress as your schedule requires. There is no time limit to complete the program. You will access the lessons using the drop-down menu at the upper right-hand corner of this page. At the end of each lesson is a Quick Quiz to test your understanding of the material in that lesson. The Quick Quizzes are for your practice and self-evaluation. Only your Final Exam will count as your final grade. The passing grade on the ISG CGD program exams is 70%.
FREE with your registration is a download of our 209-page Gemstone Reference Guide with complete information on 82 of the most popular gemstones on the market. You will find this link in your ISG Certified Gemstone Dealer Program lessons.
How Do I Get Started?
- To get started, first create your Registration by clicking the Sign-Up button at the upper right-hand corner of the page. Create your Registration. Be sure to include the mailing address where we sent your diploma.
- Go to the Certified Gemstone Dealer Course by clicking the Certified Gem Dealer Course menu choice at the top of the page.
- When you get to the Certified Gemstone Dealer Course, read the outline and information and click Buy Now. Once you pay your tuition fee, you can begin immediately. Tuition can be paid by Visa or MasterCard using the Stripe system or any credit card with the PayPal system. You do not need a PayPal account to use your credit card through the PayPal payment portal. We offer a 3-day review with a money-back guarantee of satisfaction, allowing you time to review the course program and ensure it is right for you. If it is not, we will refund your tuition, no questions asked.
That is it. In three easy steps, you are on your way to becoming a Certified Gemstone Dealer at the International School of Gemology.
Please remember we have additional courses in gemology and specific gemstones coming soon. These will help you grow your knowledge and profits.
Thank you for joining us for the exciting and profitable study of becoming a gemstone dealer. Please note: After tuition payment, please refresh this page to see the Start the Course button, or go to your Student Profile by clicking your Username in the top right corner and go to Booked Courses.
Below is the program syllabus for your review.
Lesson One: Ethics in an Unethical
Ethics. That’s a pretty tough concept in this industry. In spite of a lot of organizations throwing this term around, the truth is that it’s very difficult to maintain a real commitment to ethical selling in this day and age. Why? Because of two main reasons:
There are no actual laws that dictate any kind of rules of ethics in this industry.
There are no legal or industry authorities with the power to actually enforce any rules of ethics on the industry if they existed.
Indeed, the term “business anarchy” seems to be the rule of the business since there are no rules for ethical operations and no authority with the power to enforce them if they did exist. As a result, anyone can get away with just about anything they want to if they are crafty enough.
Or can they?
As we experienced with the case of the Tibet andesine, it was not the industry that motivated an investigation; it was consumers. Consumers are the most important issue in this industry not only because they are the end buyers of our products, but because this industry only runs if we maintain a high level of confidence with the consumer level. If we lose the consumer’s confidence in our industry, we lose our industry.
In the case of Tibet andesine, the industry leaders such as the GIA, AGTA, ICA, Jewelers Vigilance Committee and others turned a blind eye to consumer concerns because it was these very organizations that were involved in the problem. The main players in the Tibet andesine fiasco read like a “Whose Who” of the gemology industry. So these organizations were either slow to respond or failed to respond at all to consumer complaints about the Tibet andesine being sold on the television shopping channels.
The result was that only by a very loud outcry from consumers demanding answers did we ever get a truly proper investigation and report on the true nature of this Tibet andesine fraud.
This example serves as a primary cause of why ethical selling in this business can be so difficult. When those who tout themselves as the “industry authorities” are the very people perpetrating fraud, or at the least allowing it to happen due to their own lack of action, then the industry as a whole becomes tainted in the eyes of consumers.
More important, however, is the fact that in spite of the industry “authorities” at the very highest levels working to protect or support those involved with this scheme, it was consumers demanding answers that got results anyway. Consumers demand ethical selling of products. And nothing will lose us our industry faster than this industry allowing more cases and situations to occur as happened with the Tibet andesine fiasco.
But with the very highest levels of this industry turning a blind eye to the problems of ethical selling, how does one go about trying to sell ethically in an unethical industry. How do you compete fairly in a market that by definition, has no fair market rules of dealing?
The answer may be far simpler than you think.
We are not saying it’s easy.
We are not saying it’s simple.
But here are some viable answers to this issue….
The first part of dealing with unethical dealers is to understand why dealers sell with no concern for rules of fairness, ethics, or honesty:
Lack of Knowledge. Its no excuse, but there are many people in this industry these days who have no business being in this industry. Just because someone thought it would be “cool” to be in this business does not mean that they should be here. New sellers have no experience of the longstanding rules of ethics by which this industry has operated for decades, if not centuries. So new dealers with no commitment to the long-term viability of this market are a huge problem with unethical selling.
Pure Greed. Let’s face it; some people just don’t care who or how badly they hurt other people. If they can tell a lie and make a sale, they consider themselves to be ahead of the game. We have all known these people and had to deal with them. All they care about is money and anything they have to do to get it is acceptable as long as they get their profits.
In both cases, the end result is the same, consumers and often times other dealers get hurt as the result of stupidity by untrained dealers who have no business being in this business, or by unethical dealers who purposefully use deceptive trade practices as a tool to meet their needs.
Once you understand what you are up against, you can start developing a planned marketing strategy that will allow you to deal ethically and win when confronted by these people in business situations.
The following will help you sell ethically in an unethical world. This is not the ultimate resolution for this problem as you will need to study and develop your own additions to this answer based on your own unique experience and market requirements. But start with the following and use this as a foundation to build on your ethical selling efforts….
Lay it on the table. Proper disclosure of our gemstones is the single most important step you can take to instill customer confidence and maintain a long term and viable gemstone business. When you talk about your gemstones, lay all of the information out there. Let the consumer make an informed decision based on the facts of the product. By properly disclosing what you are selling, your customer will establish a trust in you that the unethical sellers can never offer. Tell the truth about your product. Let the facts speak for themselves. Your customer will thank you.
Don’t fear the truth. Realize that there are bad people out there and don’t be afraid to talk about that to your customers, be they other dealers or consumers. It is only if we as an industry are willing to discuss the bad guys that our customers will start to feel confident that someone is watching out for their interests. If our customers know that we are aware and not afraid to talk about unethical sellers, then they will have greater confidence in our commitment to ethical selling.
Share Knowledge. Share information with other dealers you know. It is only through ethical sellers of this industry joining together to form a foundation of sharing and caring for this industry that we will make an impact on the unethical sellers. Share knowledge. Let others know about the problems you are experiencing. Get the word out when you see a new scam or undisclosed treatment going on. Above all, don’t be afraid to share your knowledge with others.
Make your voice heard in the industry. The big organizations like the GIA, AGTA, ICA, Jewelers of America, the JVC and others need to understand just how many gem dealers out there demand accountability within this industry regarding the lack of ethics. The bad guys have been getting away with all of the undisclosed treatment scams primarily because not enough dealers in the grassroots of the gem industry have been willing to stand up and demand some kind of ethical enforcement within these organizations. Join up, speak up, make your voice heard for ethics.
In this day and age of computer-generated communications and selling, it is easy for just about anyone to become a gemstone dealer. It’s also easy for just about anyone to use any kind of chicanery and unethical selling to dupe consumers at all levels….for a while. As we saw in the Tibet andesine scandal, the end result of unethical selling is not only the actual sale of bogus merchandise that counted in the hundreds of millions of dollars. The real result is the long term distrust of the gem industry that this fiasco caused for everyone in the gemstone industry. This kind of scam being allowed by anyone in the gemstone industry hurts us all. It is the legitimate, ethical gemstone sellers out there who are going to endure the long term customer distrust of the industry, and who will have to work very hard to win back this consumer trust in order to maintain the future of the industry. The unethical sellers of andesine did not have to worry about that. They made millions. The real damage was to you, the ethical seller. You can help prevent another case like the Tibet andesine if you start today to ensure ethical selling in your markets.
Remember that ethical selling is not always easy. It’s sometimes difficult to sell a gemstone with honest representation when your competition is selling using deception and misrepresentation.
- Don’t be afraid to talk about gemstone treatments or to provide full disclosure to your customers. They will appreciate the honesty and become long term customers.
- Don’t be afraid to talk to your customers about the unethical practices. Make them aware of what is going on. Educate them to the actual market situations.
- Talk about your commitment to ethics and proper disclosure. Your customer will appreciate your openness and honesty.
- Work within your markets, community, and organizations to create a voice for ethics within this industry.
- Remember that the long term health of this industry relies on consumer confidence. Never lose sight of that fact.