ISG Student Registration Agreement

International School of Gemology
Student Agreement and Form

Please read this information fully. This agreement establishes your rights and responsibilities as an ISG student.

Term of Registration: The terms of registration for the ISG course programs are as follow:

  • Registered Gemologist Appraiser: 1 year or 12 months
  • Registered Gemologist: 6 months
  • Individual Certificate Courses: 4 months 

The ISG does not provide time extensions for any course or program registration. Students are expected to complete their course work within the registration period. 

Legal Jurisdiction. The International School of Gemology is registered in Bexar County, Texas, USA. It is agreed that all parties will abide by the laws of the State of Texas in all matters relating to this agreement. And that in the case of any dispute, the legal jurisdiction of resolution shall be Bexar County, Texas.

Right of Cancellation. The Student has the right to cancel this agreement within 3 days (72 hours) of receipt of the ISG Website Access Codes, based on the laws of the State of Texas, USA and the elements of this agreement. By registering for an ISG course, the Student agrees to this and the limitations set forth in this agreement. The Student further agrees to not make any attempt to create a credit card charge back after this 3 day time limit. The student will have access to the written course notes sections in order that a full evaluation of the course material can be made during the initial 3 day time period. Full refunds will be given to anyone who requests same within this 3 day review period based on the above.  

Maintain Services. The ISG agrees to provide the courses in a 24 hour internet based format, and to provide all due diligence in maintaining the website services, course quality, timely customer service, and support for The Student. ISG office hours will be 0900 until 1400 hrs CST Monday through Friday. The ISG makes every effort to insure that our program is as mobile friendly and responsive as possible, but limitations beyond our control still exist due to the many different formats on the internet.

Program Items. The ISG reserves the right to alter items listed in any promotional offering at any time based on availability of gemstones and/or gemological equipment. In the event that an item is added or removed from a promotion, that change will be published in advance of the change whenever possible. However, the ISG reserves the right to make changes and substitutions of equal or greater value if the availability of certain items becomes limited.

Hold Harmless. The Student agrees to hold harmless the ISG and all employees for loss of service due to internet service provider problems, Acts of God, Acts of War, criminal acts against the website by hackers, and any other problems resulting in loss of access to the ISG internet courses that are beyond the direct control of the ISG.

Respect of Copyrights. The Student agrees that the ISG course materials are copyrighted by the ISG, and further agrees to not copy, publish, or otherwise disseminate the ISG course materials for any reason other than their own personal study and reference. Should the student be found to have violated this section, student agrees to pay all legal costs of the ISG for damage recovery as a result of their publishing or distributing ISG course materials without permission. 

Professional Conduct Code. The Student agrees to conduct themselves in a professional and courteous manner at all times when dealing with other students and ISG staff members. This includes, but is not limited to, emails, forums board participation, and phone calls. Violations of the professional conduct agreement may lead to temporary or permanent suspension at the discretion of the ISG.

Registration Activation: Students Registering through the ISG portal will start immediately. Those using our Klarna Payment System: Upon receipt of the ISG Student Registration Form and Tuition Payment, the New Student File will be created and the ISG Student Number and Password, along with other information required for the student to get started, will be sent within 24 hours. If the student does not receive their ISG Student Number and Password within 24 hours we ask that you contact the ISG office in case of communication problems. Phone to ISG: 210-464-1473

By your paid registration, you acknowledge and agree to the above Student Agreement form and agree to abide by the conditions of registration as set forth.